What You Will Be Doing
  • Gather and document business requirements to better understand client’s business and scope of work and be able to translate business requirements into data models and platform services
  • Actively participate in the designing, developing, implementing and administering process
  • Prototype and refine the implementation based on client feedback
  • Connect with clients to become a trusted technical advisor while assisting in the end-user and administrator training
  • Self-starter, self-confident, self-motivated, enthusiastic, and have an ambition to succeed within a
  • fast paced work environment
  • Ability to understand and explain related technical issues, and skills related to working and resolving problems in customer accounts.
  • Provide ongoing support to client on an as needed basis
What You Need for this Position


  • Proficiency in the use of Internet/Web-based applications (Microsoft Office Suite)
  • Effectively prioritize and execute tasks in a constant changing work environment with a great focus to details
  • Capable to simultaneously work independently and cooperate with a variety of people to achieve results
  • Customer oriented focus with strong verbal and written communication
  • Experience with Agile development methodologies
  • Must have experience in Jira and / or similar technologies
  • Experience in writing test scripts, test cases and functional testing
  • 2-4 years experience with Salesforce or other CRM applications
  • Salesforce Admin certification is a plus

What’s In It for You

  •  Competitive Salary and Benefits
  • Bonus Structure
  • Paid Vacations
  • Excellent Benefits

 If you are a talented Business Analyst with world-class experience, please apply today!

Applicants must be authorized to work in Canada

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Commitment to Inclusivity and Equal Opportunity

Cloud SynApps is committed to maintaining an inclusive, equitable, and accessible environment. For us, this commitment includes ensuring that the diversity of Canada is represented in our community of associates. We are passionate about ensuring equal opportunity for every applicant and associate, recognizing their unique identities and skills.