Who is CSA and what are we committed to?
Never before have government and their employees been asked to do so much, so fast, all while dealing with their workforces in a state of attrition. The effects of the pandemic have forced public-sector organizations to deliver transformational improvements in citizen services, with citizens demanding the same service excellence from government agencies as they receive from commercial entities. In the meantime, government agencies of every size are constrained by fiscal challenges, public mistrust, and workforce fatigue.
Cloud SynApps is a Salesforce partner committed to delivering innovative digital solutions to the Public Sector and to society as a whole. Drawing on the deep expertise and experience of our associates, CSA helps governments and public sector entities to address their most critical and pressing application and service challenges, ultimately improving the lives of the citizens they serve.
As a company CSA is passionate about helping others and we have adopted the Salesforce.org Philanthropic Model. CSA has committed 1% of our time, resources, and profits to local charities and integrate philanthropy into our everyday business efforts. 1% may seem small at first, but the cumulative impact of the 1-1-1 model is an immense, positive change for the communities that CSA lives in and serves.
Our Expertise
Licensing, Permits and Inspections
Digitizing LPI systems offers quantitative and qualitative benefits for every level of government. Government agencies of every size must install a flexible and scalable platform to ensure e-governance services like licenses, permits, and inspections are available on demand to every constituent.
CSA Artificial Intelligence
Cloud SynApps’ offers efficiency, and transparency with the CSA
AI Assistant. It redefines operations for the public sector, offering an interface and, seamless Salesforce integration. The tool allows for customization of knowledge bases and interfaces tailored to specific requirements.
Sustainability Solution
CSA enables organizations and businesses to initiate, track and manage their activities/operations to assist them in meeting sustainability objectives set by government agencies – and their own boards such as monitoring carbon emission standards, measure their carbon footprint and status relative to their published goals.
Digital Transformation
CSA digitization expertise offers the public sector the opportunity to make its administration simpler, faster, more efficient, more accessible, less expensive and more citizen-friendly – all on demand using the Salesforce platform and making Public Sector Services as easy to use and accessible as shopping on-line. CSA’s focus areas incorporate.
Grants Management Solution
Built entirely on the Salesforce platform, the CSA Grants & Contracts Management Asset empowers government agencies, nonprofits, education, and foundations to increase their impact by streamlining the grant process and providing valuable performance data to make better investments in, and decisions for, the recipient community, ensuring a greater overall impact.
Housing Solution
CSA Housing ensures greater accessibility to community housing by bringing all stakeholders together on a common application, this solution draws on Salesforce and includes all elements that promote long-term housing and subsidy alternatives to citizens. Cloud SynApps has been actively involved in developing solutions for housing-related operations.
Cloud SynApps Labs
Cloud SynApps understands the public sector’s challenges from the converging pressures of digital customers and modern societal demands. We assist citizens, service providers, and government agencies in evolving by digitalizing essential services, ensuring efficient and modern solutions for everyday functions.
Our Clients
Our Recognitions
Developing thriving careers across the globe
We have a flexible work environment without any red tape where every idea is welcomed. This is an amazing opportunity for a rewarding career at Cloud SynApps.
Cloud SynApps Marcom
Land Acknowledgment
We acknowledge that Cloud SynApps is located on the treaty and traditional territory of the Mississaugas of the Credit First Nation, The Haudenosaunee Confederacy, The Huron-Wendat, and Wyandot Nations. We recognize our roles and responsibilities as Treaty People on Turtle Island.