Greener Homes Program Support for Federal Agencies
Project Overview
Client: Federal Agency – Energy & Sustainability
Industry: Public Sector
A Federal Agency launched the Greener Homes initiative to encourage Canadian homeowners to adopt energy-efficient retrofits. To support the nationwide rollout, the agency required a digital platform—built within an accelerated timeline—that could intake, process, and track high volumes of applications. The system also needed to integrate with multiple federal platforms to ensure secure verification, reporting, and program visibility.
Goals
Enable Online Application Intake
Provide homeowners and program partners with a secure, user-friendly online portal for submitting Greener Homes applications.
Support End-to-End Tracking
Ensure complete visibility across all stages of the application lifecycle, from submission to grant completion.
Integrate with Federal Systems
Connect seamlessly with SAP, MS Azure, GCKey, and EnerGuide to support authentication, financial processes, and energy evaluation data.
Accelerate Program Launch
Deliver a fully functional, scalable solution within a short timeline to meet federal program deadlines.
Approach
Portal Development
Created online portals for homeowners, service organizations, and energy advisors using Salesforce Experience Cloud.
Workflow & Application Design
Developed comprehensive intake and tracking workflows to manage high-volume program applications.
Solution Implementation
Leveraged Salesforce Platform Cloud, Experience Cloud, Salesforce Shield, and Dataloader to ensure scale, security, and reliable data processing.
Integration Enablement
Integrated with SAP, GCKey, MS Azure, and EnerGuide to support authentication, payments, and energy audit data exchange.
Testing & Deployment
Conducted extensive performance and security testing to ensure readiness for national rollout.
Results
Faster Homeowner Onboarding
Delivered quick and seamless access for Canadians entering the Greener Homes program.
Streamlined Application Experience
Provided smooth intake, status tracking, and communication across all program stages.
Improved Program Visibility
Enabled accurate reporting on retrofit activity, application trends, and grant distribution.
Scalable & Secure Platform
Supported a national, high-volume initiative while meeting stringent federal security and performance standards.
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