WHAT WE DO

Cloud SynApps specializes in implementing innovative cloud solutions that empower organizations to thrive in a rapidly evolving world. We partner with public sector entities and businesses to simply complex processes, offer effective service delivery, and create meaningful value for citizens and customers alike.

Our Focus

Our Approach

We Deliver

We serve cities, counties, municipalities, state and provincial governments, crown corporations, and federal agencies, with a primary focus on benefiting citizens.

Our expertise in business and technology comes together to enhance the citizen experience, ensuring that public sector organizations can effectively and efficiently meet evolving needs.   

We build and implement cloud solutions and applications that matter most to public sector organizations, drawing on our years of experience.

Adapting to change is essential, especially given the sheer volume of it. Technology plays a significant role in accelerating the rate of change that affects us all.

We believe in innovation and in creating future-ready, adaptable, and quick-to-deploy solutions.

Our goal is to build and implement user-friendly solutions that provide value to both citizens, public sector, and commercial sector organizations, leveraging leading cloud technologies and platforms such as Salesforce and its ecosystem partners.

OUR STORY

Through the years

2018-2019

Expanding Capabilities
Our team grew significantly as we introduced advanced solutions such as Case Management, Permits and Licensing, and Vlocity Accelerators for Social Services. This period also marked the development of our Digital Forms Solution, driving greater efficiency for clients.

2023

Leading Innovation
Reaching 135 team members, we launched solutions such as Smarter Forests using IoT, the Environment Scanner App with ESRI, AI-enabled Grants Management, and the CSA Payments App. Other key solutions included Smart Grants, Net Zero Solutions, and enhanced integrations like MuleSoft POCs and LPI advancements.

2016-2017

Our Foundational Years
We launched with innovative solutions like the Vlocity Accelerator for Pensions and Social Housing, laying the groundwork for our expertise in cloud-based platforms and tailored industry solutions.

2020-2021

Scaling for Impact
With a team of more than 80 members, we tackled complex challenges with solutions like Vaccine Management, Covid-19 support tools, and Back2Work initiatives. We also introduced tailored offerings for Municipal Tax, Social Services, Housing, Rent Subsidy, Inspections, and Grants Management.

2024

Strengthening Expertise 
Now with a team of 200+ professionals, we are pioneering solutions for Parks and Recreation, Salesforce-ESRI Integration, AI-powered Chatbots, Workforce Management, and the LEANKOR Accelerator.

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OUR CORE VALUES

S

S – Stewardship
is an ethic, which embodies the responsible planning and management of resources. At Cloud SynApps, every associate should feel a sense of responsibility for our business, our culture, and our environment.

T

T- Transparency
is a core value that implies openness and communication, but more importantly,  it refers to accountability. Accountability to each other, our customers, and with the community at large.

A

A – Associate First
is a core value that implies that we believe our associates are very important to us. Our Associates always feel valued and have a sense of ownership over their role in the company. We believe that if you take care of employees, they will take care of customers too.

M

M – Mutual Respect
means every associate, customer, and partner is treated with respect and dignity. Cloud SynApps celebrates diversity and does not tolerate any form of discrimination or harassment.

I

I – Integrity
is one of our most important and foundational values. Integrity means we value trust, honesty, following strong ethical principals, and always acknowledging the value each person brings to the table.

C

C – Customer Delight
refers to the idea that, we want to do more than just deliver services for our customers, we want to truly delight them. We build relationships, drive innovation, and provide thoughtful solutions.

CONTACT US

Corporate Office: 25 Watline Ave #300, Mississauga, ON L4Z 2Z1